These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Exyllion ("Exyllion," "we," "our," or "us") governing your access to and use of our website at exyllion.com, our venture websites, and all products, applications, and services we operate, including Inictra, Aiphra, Onitee ID, Xiplio, and Venectra (collectively, the "Services").
By accessing or using any part of the Services, you affirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to all of these Terms, you are not authorized to access or use the Services and must immediately discontinue use.
These Terms include an arbitration clause and class action waiver in Section 18 and Section 19. Please read them carefully, as they affect your legal rights.
If you are using the Services on behalf of an organization or business entity, you represent and warrant that you have authority to bind that entity to these Terms, in which case "you" refers to both you individually and that entity. If you lack such authority, you must not accept these Terms or use the Services on behalf of the entity.
As used throughout these Terms:
To access or use the Services, you must:
For certain Services that process identity documents or biometric data, additional eligibility requirements and age restrictions may apply as specified in the product-specific terms or onboarding flow. By submitting identity verification documents, you represent that you are the legitimate holder of those documents.
If you are between 16 and 18 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. We reserve the right to require proof of parental consent at any time.
Some features of our Services require you to register for an Account. When you register, you agree to:
You may not create multiple Accounts for the purpose of circumventing restrictions, accessing features you are not entitled to, or evading a previous account suspension or termination. We reserve the right to merge, suspend, or terminate duplicate accounts.
For Onitee ID, each real person may create only one Verified Identity. Attempting to create multiple verified identities for the same individual, or creating a verified identity for a person other than yourself, is a material breach of these Terms and may constitute fraud under applicable law.
Exyllion will never ask for your password by email, phone, or chat. Any communication claiming to be from Exyllion and requesting your password should be treated as a phishing attempt and reported to security@exyllion.com.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services:
The Services are designed to be used in good faith. Exyllion reserves the right to investigate and take appropriate action — including suspending or terminating your Account — against anyone who, in Exyllion's sole determination, violates this provision or the spirit of these Terms.
You must not, and must not permit or facilitate any third party to:
Violation of this Section may result in immediate termination of your Account without notice and, where applicable, referral to law enforcement authorities.
All rights, title, and interest in and to the Services, including all Exyllion IP, are and will remain the exclusive property of Exyllion and its licensors. These Terms do not transfer any ownership rights to you. Nothing in these Terms should be construed as granting you any rights in Exyllion IP other than the limited license expressly set forth herein.
Subject to your compliance with these Terms and payment of any applicable fees, Exyllion grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business purposes.
You may not:
If you provide us with feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant Exyllion a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and commercialize that Feedback in any manner and for any purpose without compensation to you.
You retain ownership of User Content that you submit to the Services. By submitting User Content, you grant Exyllion a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, transmit, display, and distribute your User Content solely to the extent necessary to provide and improve the Services.
You represent and warrant that:
Exyllion does not monitor User Content on a real-time basis, but reserves the right — without obligation — to review, remove, or disable access to any User Content that we determine, in our sole discretion, violates these Terms, applicable law, or the rights of any third party. We will not be liable for any action taken or not taken with respect to User Content.
For Aiphra specifically, sellers are solely responsible for ensuring that their Listings are accurate, comply with applicable laws, and do not infringe third-party rights. Exyllion may remove any Listing without notice if it determines the Listing violates these Terms or applicable law.
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to the terms of the Privacy Policy. The Privacy Policy explains how we collect, use, share, and protect your personal information.
Where our Services require processing of personal data about third parties (for example, when you use Xiplio to scan for accounts impersonating you, or when you enter colleague information into Inictra), you represent and warrant that you have all necessary consents, rights, and authority to submit that data to the Services and to permit us to process it in accordance with our Privacy Policy.
If you are an Organization subscriber to any Service, you acknowledge that your employees and end users may have independent rights under applicable data protection law, and you agree to ensure that adequate notice and, where required, consent is obtained from such individuals before their data is submitted to the Services.
Certain features of our Services require payment of fees. By selecting a paid plan, you agree to pay all applicable fees as described at the point of purchase or in a separately executed order form. All fees are stated in the currency displayed at checkout unless otherwise agreed in writing.
Billing terms:
Payment is processed by our third-party payment processor. By providing payment information, you authorize Exyllion and our payment processor to charge your payment method for all fees incurred. You agree to keep your billing information accurate and up to date. If a payment fails, we may suspend access to your paid features until payment is successfully collected.
All fees are exclusive of applicable taxes (including VAT, GST, and sales tax). Where required by law, we will collect and remit applicable taxes. You are responsible for all taxes applicable to your use of the Services that we are not legally required to collect.
We reserve the right to change our pricing at any time. For existing Subscriptions, price changes will take effect at the start of your next billing period, and we will provide at least thirty (30) days' notice by email before any price increase takes effect.
You may cancel your Subscription at any time through your account settings or by contacting us at hello@exyllion.com. Cancellation takes effect at the end of your current billing period; you will retain access to paid features until that date.
Refund policy:
Nothing in this section limits any rights you may have under applicable consumer protection legislation in your jurisdiction that cannot be excluded by contract.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXYLLION EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Without limiting the foregoing, Exyllion makes no warranty that:
Xiplio Findings are generated by automated AI scanning of publicly available data and are provided for informational purposes only. They do not constitute legal advice, and Exyllion makes no representation that any identified account actually constitutes an impersonation or that the information is current or complete. You should seek qualified legal advice before taking any action based on a Finding.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EXYLLION, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITIES — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF EXYLLION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
To the fullest extent permitted by law, Exyllion's total cumulative liability to you for all claims arising out of or relating to these Terms or the Services — whether in contract, tort, negligence, strict liability, or otherwise — shall not exceed the greater of:
Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Exyllion and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
Exyllion reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without our prior written consent.
The Services may integrate with, link to, or rely upon third-party services, platforms, or APIs. We have no control over and assume no responsibility for the content, availability, accuracy, or practices of any third-party service. Your use of third-party services is governed by those parties' own terms and policies.
Specifically:
Any reference to a third-party service within our platforms does not constitute an endorsement. We encourage you to review the terms and privacy policies of any third-party service you use in connection with our Services.
Either party may terminate the relationship under these Terms at any time:
Upon termination:
If you believe your Account was terminated in error, you may contact us at hello@exyllion.com to request a review. We are not obligated to restore access but will consider good-faith appeals.
These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
If you are a consumer located in the European Union or United Kingdom, you may also be entitled to the benefit of mandatory protections under the law of your country of residence. Nothing in these Terms limits any rights you may have under local mandatory consumer protection law that cannot be waived or excluded by contract.
The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.
Please read this section carefully. It requires most disputes to be resolved through binding individual arbitration rather than court proceedings.
Informal resolution first. Before initiating any formal dispute process, you agree to contact us at hello@exyllion.com and provide a written description of your claim, the relief sought, and your contact information. We will attempt to resolve the dispute informally within sixty (60) days. If we cannot reach a resolution within that period, either party may proceed to arbitration.
Binding arbitration. Except for claims that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any breach thereof — including questions about the existence, scope, or validity of this arbitration clause — shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Exceptions. Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights, or to prevent irreparable harm pending arbitration. Claims that qualify for small claims court may be brought in small claims court.
Fees. If you initiate arbitration, you are responsible for the AAA filing fee. Exyllion will pay all other arbitration fees, including the arbitrator's compensation, unless the arbitrator determines that your claim is frivolous.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND EXYLLION EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
If a court or arbitrator determines that the class action waiver in this Section is void or unenforceable for any reason, the dispute must be resolved in court, not in arbitration, and the parties waive any right to a jury trial.
Notwithstanding the foregoing, you retain the right to bring individual public injunctive relief claims in court to the extent such right cannot be waived under applicable law.
We reserve the right to update or modify these Terms at any time at our sole discretion. When we make material changes, we will:
Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services and close your Account before the changes take effect. For Subscription users, if a material change adversely affects your use and you notify us within thirty (30) days of the change, you may cancel your Subscription and receive a pro-rated refund of any prepaid fees.
We will maintain an archive of prior versions of these Terms, which you may request by contacting hello@exyllion.com.
Entire Agreement. These Terms, together with the Privacy Policy and any product-specific supplementary terms or order forms, constitute the entire agreement between you and Exyllion with respect to the Services and supersede all prior and contemporaneous agreements, representations, and understandings.
Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Waiver. No failure or delay by Exyllion in exercising any right under these Terms shall constitute a waiver of that right. No waiver by Exyllion of any breach shall be deemed a waiver of any subsequent breach of the same or any other provision.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Exyllion may assign these Terms in whole or in part, including in connection with a merger, acquisition, or sale of assets, without restriction and without notice to you, provided the assignee assumes all obligations under these Terms.
Force Majeure. Neither party shall be liable for any delay or failure to perform under these Terms (other than payment obligations) to the extent caused by circumstances beyond that party's reasonable control, including natural disasters, pandemics, government actions, internet or telecommunications outages, or acts of war or terrorism.
Relationship of Parties. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Exyllion. You do not have authority to bind Exyllion to any obligation.
Notices. Legal notices to Exyllion must be sent by email to legal@exyllion.com. Notices to you will be sent to the email address associated with your Account and are deemed received twenty-four (24) hours after sending.
Contact. For general inquiries, contact us at hello@exyllion.com. For legal matters, contact legal@exyllion.com.